Terms of service

Who We Are

SoreyaGlow ("we," "us," or "our") operates the website https://soreyaglow.com (the “Site”). We specialize in authentic Korean cosmetics and beauty supplements. This document outlines the terms and conditions governing your use of our Site.

Acceptance of Terms

By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site. We reserve the right to modify these terms at any time, and continued use of the Site after such changes will constitute your acceptance of the new terms.

License to Use Our Site

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.

Definitions

Cookie: A small amount of data generated by a website and saved by your web browser. It helps identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
Company: When this policy mentions "Company," "we," "us," or "our," it refers to SoreyaGlow, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom, which is responsible for your information under these Terms.
Country: Refers to the United Kingdom.
Device: Any internet-connected device such as a phone, tablet, or computer that can be used to visit SoreyaGlow and use its services.
Service: Refers to the services provided by SoreyaGlow as described on this platform.
Third-party service: Refers to advertisers, marketing partners, and others who may provide our content or whose products or services we think may interest you.
Website: SoreyaGlow’s website, which can be accessed via https://soreyaglow.com
You: A person or entity that is registered with SoreyaGlow to use the Services.

User Responsibilities

You agree to:

Provide accurate, current, and complete information when creating an account or placing an order.
Maintain the security of your account by protecting your password.
Notify us immediately of any unauthorized use or breach of security.
Accept responsibility for all activities that occur under your account.

Restrictions

You agree not to, and will not permit others to:

Sell, rent, or lease the website or make it available to third parties.
Reverse engineer, disassemble, or modify any part of the website.
Remove or alter any proprietary notice or copyright mark of SoreyaGlow.

Information We Collect

We may collect personal information when you:

Create an account
Place an order
Subscribe to our newsletter
Contact customer service

Types of Information Collected:

Personal Identification Information: Name, email address, mailing address, phone number.
Payment Information: Processed securely through third-party payment processors.
Non-Personal Information: Browser type, device type, IP address, pages visited, and time spent on the site.

Return and Refund Policy

If you are not satisfied with your purchase, please contact us via info@soreyaglow.com within 14 days for returns or exchanges. Products must be returned in original condition and packaging.

Limitation of Liability

Under no circumstances shall SoreyaGlow be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any products purchased through it.

Indemnification

You agree to indemnify, defend, and hold harmless SoreyaGlow, its affiliates, and employees from any claims, losses, or damages arising out of your use of the Site or violation of these Terms.

Your Suggestions

Any feedback, ideas, or suggestions provided by you to SoreyaGlow regarding the website shall remain the sole and exclusive property of SoreyaGlow.
We may use, copy, or redistribute your suggestions without any credit or compensation.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Terms of Service.

Links to Other Websites

Our website may contain links to other websites not operated by SoreyaGlow. We are not responsible for their content or practices. Please review their policies before interacting with them.

Cookies

SoreyaGlow uses cookies to identify the areas of our website that you have visited. Cookies help enhance your browsing experience but can be disabled in your browser settings. However, disabling cookies may limit certain functionalities of the website.

Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a new “Last Updated” date. We encourage you to review these Terms regularly.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

📧 Email: info@soreyaglow.com
📞 Phone: +44 20 3807 2123
🏢 Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom